Today's Hours: Closed | 578 Carrall Street Vancouver, British Columbia V6B 5K2 Canada

Accessibility

Accessibility

ACCESSIBILITY

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The Garden prides itself on being an accessible space that is welcoming to all visitors. Please let us know if there is anything we can do to make your visit easier and more enjoyable.

While visiting the Garden we encourage all guests to be mindful of safety and security. The Garden’s Jade Water Pond is uncovered, and without railing, therefore we encourage you to speak with a staff member upon arrival if you would like a personal guide, or have concerns about the water’s edge.

For visitors requiring visual or auditory aides, please speak with our staff about additional services upon your arrival.

Contact Us

Reach out to our Visitor Services with any questions you have about planning your visit to the Garden.

BOOK TICKETS

GARDEN MAP

GETTING HERE

Garden Entrance and Exit

The Garden’s primary entrance and exit is accessed via a wooden ramp. Should you have any difficulties accessing the Garden through this entrance please inform our staff, and they will assist in guiding you to an alternate entrance.

Accessible Parking

Onsite parking is not available at the Garden. The lane located at Carrall Street (between Keefer and Pender Streets) can be used for passenger drop off. The nearest parking lot is located at 180 Keefer Street.

Storage

Due to our current operating procedures we are unable to provide on site storage.

ACCESSIBILITY IN THE GARDEN

Safety + Security

Please always be mindful while visiting the Garden of safety and security. The Garden’s Jade Water Pond is uncovered, and without railing, therefore we encourage you to speak with a staff member upon arrival if you would like a personal guide.

The Garden has a number of emergency exists that all open onto street level on Carrall or Keefer street. Please follow the guidance of staff in the event of an emergency.

Quieter Spaces + Times

The Garden offers a number of quiet spaces to relax and enjoy, such as our Musician’s Pavilion in our Scholar’s Courtyard. For quieter times, we encourage visitors to plan their visit during the week, before lunchtime.

If you are visiting during the Chinese New Year period please note that we will be hosting large school groups during the week, and we therefore recommend weekend visits morning visits to avoid crowds.

Guide and Assistance Animals

Service, guide, assistance, and companion animals are welcome at the Garden while wearing their official vest. Should you have any questions about bringing a service animal into the Garden please do not hesitate to contact our Visitor Services team.

Accessible Washrooms

There is a co-ed accessible washroom located alongside the Gift Shop.

Seating

The Garden is equipped with a range of seating options throughout the Garden. If at any time you require additional seating, please do not hesitate to speak with a staff member and they will be happy to assist.

Borrow a Wheel Chair

Wheel chairs are available at zero charge upon request. Please contact our Visitor Services desk in advance of your arrival to reserve a chair to avoid disappointment.

Food and Drink in the Garden

Like most museums, our Garden has a strict no food or drink policy for all visitors. There are no vending machines or lunchroom facilities, however visitors are welcome to eat in the courtyard outside our entrance, or in the Dr Sun Yat Sen Public Park next door to our Garden.
Please ask us for Chinatown lunch recommendations if you are interested in eating in a nearby restaurant or cafe.

Weather and Lighting

The Garden is an indoor and outdoor space that offers covered walkways to shelter our visitors from rain and sun. Our rooms are built in the traditional Ming Dynasty style, and all except for our Gallery, the Hall of One Hundred Rivers, are unheated. We recommend wearing outerwear while exploring the Garden. The lighting throughout the Garden is natural light, supplemented in some spaces with electric lighting. There are no large light displays, or overly bright lighting in the Garden.

ADDITIONAL RESOURCES

Food and Drink in the Garden

Like most museums, our Garden has a strict no food or drink policy for all visitors. There are no vending machines or lunchroom facilities, however families are welcome to eat in the courtyard outside our entrance, or in the Dr Sun Yat Sen Public Park next door to our Garden.
Please ask us for Chinatown lunch recommendations if you are interested in eating in a nearby restaurant or cafe.

Weather

We recommend you dress appropriately for the weather! Our walkways are covered so visitors are sheltered from rain and sun. Our rooms are not heated except for one large hall -the Hall of One Hundred Rivers.

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